There is also one IT support technician on staff, who has basic computer hardware and networking knowledge. He has requested that the firm create a website, hosted internally, so that new customers can get information about the firm. This will be important to remember as you complete your final project. The firm has a simple network. There are currently 20 computers and two multipurpose printers. All computers and printers are connected wirelessly to a NETGEAR MR814 device. This router is connected to a Motorola SB3100 cable modem. Staff e mail accounts are set up through the company’s Internet provider. Employees use a combination of Microsoft Outlook and standard web browsers to access their e-mail. The owner is known to use his personal iPad during work hours to check and respond to e mail messages.

There is also one IT support technician on staff, who has basic computer hardware and networking

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